Quarterly Client Assist (Complimentary)

A little extra help, when you need it.

At Elwood Care, we know that sometimes it’s the small jobs that can make a big difference.

Regular clients who receive an Elwood Care service at least once each month are eligible for one complimentary Client Assist callout every quarter.

Your Client Assist can be used for an approved everyday task that can be completed within 30 minutes.

Examples include:

  • Changing a smoke alarm battery

  • Changing a light globe

  • Help with a phone, tablet, television or other basic technology

  • Organising paperwork, letters or household bills

  • Short local transport within 5 km

  • Assistance with another small household or everyday task approved by Elwood Care

How it works

Eligible regular clients receive one complimentary 30-minute Client Assist callout per calendar quarter:

January – March
April – June
July – September
October – December

Client Assist callouts do not accumulate or carry over between quarters. Your complimentary callout must be used within the relevant quarter.

All tasks are subject to approval and must be safe, reasonable and able to be completed within the 30-minute appointment.

If you're unsure whether we can help with something, simply give us a call and ask. If it’s within our scope, we’ll be happy to help.

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